Monday, September 24, 2018

Avoiding the Pain of Healthcare Privacy!


By Marc Manor

Everyone loves the Health Insurance Portability and Accountability Act of 1996 (HIPAA), right?  I say that with a little more than a tinge of sarcasm because we all know that HIPAA is a necessary evil when it comes to protecting our privacy and, in many cases, our identity.

HIPAA seems like such a necessary requirement that I am dumbfounded it was not enacted until 1996!  I clearly remember the days early in my military career when we routinely plastered our social security number on everything we owned as a means of identification!  What were we thinking?  To think of all the sophisticated computer hacking that is done to steal someone’s information these days, while for many years, all someone had to do was pick through the garbage!  But I digress! 
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HIPAA is an essential part of the healthcare industry as well as affecting everyone who uses any healthcare service.  These regulations were enacted for your protection, and they are interpreted with only the slightest variation among healthcare providers and insurance companies.  Almost all err on the side of caution and interpret HIPAA with strict adherence.  Those who fail to comply with HIPAA guidelines are subject to fines of up to $50,000 per violation with a maximum $1.5 million annual ceiling. While this measure ensures compliance, sometimes it can make it difficult to have someone else act on your behalf with doctors, hospitals, or insurance companies. 

Healthcare Power of Attorney

Short of having total court-ordered custody or wardship over someone, the Healthcare Power of Attorney, sometimes called the “Durable Power of Attorney for Healthcare Decisions,” is the highest order that permits one adult to act on the behalf another with regard to healthcare decisions.  Having a Healthcare POA permits HIPAA access to healthcare information.  The document for a Healthcare POA is state specific but can be accepted outside the state it was assigned in some cases.  Healthcare POA’s can assist with enrollment and administration of healthcare plans as a matter of convenience when dealing with such things as paying and negotiating bills.   This is a tremendous help if a patient/policyholder has difficulty understanding, being understood, or is otherwise disabled. 
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Appointment of Representative

Some healthcare providers and insurance companies have their own way to document authorization on behalf of a third party for routine healthcare matters.  These documents are usually presented in the form of some sort of “Appointment of Representative” form that is filled out and signed by the patient/policyholder that allows them to designate someone to perform certain functions on their behalf.  The Department of Health and Human Services/Centers for Medicare & Medicaid Services uses a form CMS-1696 for this purpose.  The CMS-1696 is accepted by some insurance companies when they do not have their own forms.

Living Wills and Advance Directives

Living Wills and Advance Directives are documents specifically related to end-of-life care.  These documents should be discussed with an attorney and family members to be sure everyone is on the same page when end-of-life concerns arise.  Law library archives are chock full of cases where families avoided these important documents only to wind up in disputes had to be later resolved in court, usually at great expense and emotion.

I highly encourage everyone to think about who you want to act on your behalf should the need arise.  Of course, trust is a big issue, and unfortunately, some people do not have someone that fits the bill.  If you do have someone that you can trust and confide in, I encourage you to take the appropriate action to designate them to assist you should the need arise by using an appropriate means of legal documentation.  I have received many calls from distressed friends and relatives who were unable to obtain an adequate level of information because they were not designated by one of these documents.  I recommend discussing these matters with your family and agent or attorney to avoid the complications caused by healthcare privacy laws when it comes to HIPAA.  

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Marc Manor is a 30-year military veteran who is now dedicated to teaching his fellow Americans how to make the most of their Medicare and healthcare benefits.  As an independent agent, Marc has access to a wide variety of carriers with an abundance of resources to find tailored solutions.  There is no charge for a consultation so call 904-222-0698 or visit www.manormedisource.com today to stay on course with Medicare education and insurance solutions.
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